Privacy Policy

1. Introduction

Vigour Learnings Private Limited ("Vigour Learnings", "we", "us", "our"), a franchise partner of Smmart operating from Rajkot, Gujarat, is committed to protecting the privacy of visitors to our website and users of our business coaching services. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your information.

By using our website or submitting an enquiry through it, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or submit your information to us.

2. Information We Collect

We may collect the following categories of information when you interact with our website or services:

• Contact details you provide through our enquiry form, such as your name, phone number, business name, and any message or details you choose to share about your coaching requirements.
• Communication records from calls, emails, WhatsApp messages, or in-person conversations arising from your enquiry, if you go on to engage with us.
• Technical information such as your browser type, device type, approximate location, and pages visited, collected automatically through standard web technologies to help us understand how our website is used.
• Business information shared during coaching sessions, workshops, or reviews, where you choose to disclose it for the purpose of receiving coaching.

3. How We Use Information

We use the information we collect to:

• Respond to enquiries submitted through our website and schedule discovery calls or consultations.
• Deliver, personalise and improve our coaching programs and related services.
• Maintain business records, including for accounting, invoicing and GST compliance purposes.
• Send relevant updates about our programs, workshops or events, where you have not opted out of such communication.
• Understand how visitors use our website, so that we can improve its content and functionality.
• Comply with applicable legal, regulatory or contractual obligations.

4. Sharing of Information

We do not sell your personal information. We may share information in limited circumstances, including:

• With Smmart, in its capacity as our franchisor, where necessary to maintain program quality, coaching standards, and coordinated service delivery.
• With service providers who support our operations, such as scheduling tools, accounting software, or communication platforms, who are bound to handle information only for the purposes we specify.
• Where required by law, regulation, court order, or governmental authority.
• With your consent, or at your direction, for any other purpose you approve.

5. Cookies & Tracking

Our website may use cookies and similar technologies to remember basic preferences and to understand how visitors use our pages. You can control or disable cookies through your browser settings; doing so may affect certain features of the website but will not prevent you from browsing our core content.

6. Data Security

We take reasonable administrative and technical measures to protect the personal information we hold from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including maintaining business, accounting and tax records as required under applicable Indian law, after which it is securely deleted or anonymised.

8. Your Rights & Choices

You may contact us at any time to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate or outdated information.
• Request that we delete your information, subject to any legal or contractual obligations that require us to retain it.
• Withdraw consent to receive marketing communications from us.

We will respond to reasonable requests within a reasonable timeframe, in accordance with applicable law.

9. Children's Privacy

Our services are intended for business owners and adults engaging with us in a professional capacity. We do not knowingly collect personal information from individuals under the age of 18.

10. Third-Party Links

Our website may contain links to third-party websites, including Smmart's own website and social media platforms. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised effective date, and material changes will be highlighted where appropriate.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us using the details below.

• Legal Name: VIGOUR LEARNINGS PRIVATE LIMITED
• Registered Address: BLOCK NO. 304, SUN CITY, RUBY BUILDING, NEAR RAJ PALACE APPARTMENT,SADHUVASVANI ROAD, RAJKOT, Rajkot, Gujarat, 360005
• GST No: 24AAGCV0930P1Z3